- Fully Approved ICBC Repair Network Facility
ICBC Auto Glass Claims in Vancouver No Office Visit Required
Avenue Auto Glass is a fully approved ICBC Repair Network facility. We process your windshield and auto glass claim on-site — you never have to visit an ICBC service centre. Rock chip repairs often have zero deductible.
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No ICBC Office Visit Needed
We open and process your claim here
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Rock Chips Often $0 Deductible
Most chip repairs are fully covered
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All Paperwork Handled For You
We direct-bill ICBC on your behalf
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What is ICBC Repair network?
ICBC Repair Network is a program that allows drivers in British Columbia to get auto glass repairs and replacements without needing to visit an ICBC claim center. If you have comprehensive insurance coverage with ICBC, you can bring your vehicle directly to us for assessment and service—no need to file a claim separately!
With Avenue Auto Glass, the process is quick, convenient, and hassle-free. We take care of all the paperwork and direct billing to ICBC, so you don’t have to worry about anything.
Expert Rear Window Service
What Is the ICBC Repair Network and How Does It Work?
The ICBC Repair Network is a program that allows BC drivers with auto insurance to have their vehicle glass repaired or replaced at an approved shop — without any interaction with ICBC itself. As an approved facility, we handle everything from claim creation to direct billing.
If you have Optional Comprehensive coverage on your ICBC policy, auto glass damage — whether from a rock chip, vandalism, break-in, or accident — is a covered loss. In many cases, especially for rock chip repairs, your out-of-pocket cost is zero.
You don’t need to call ICBC first. You don’t need to visit an ICBC service centre. Just bring your vehicle to Avenue Auto Glass at 636 Clark Drive in Vancouver, and we’ll take care of everything.
Do you have ICBC comprehensive coverage?
Most BC drivers with ICBC insurance have Basic Autoplan — but glass coverage requires Optional Comprehensive. Check your insurance documents or call us, and we'll verify your coverage in minutes by looking up your plate number.
- No police report required for glass-only claims
- Glass claims do not affect your safe driving discount
- We direct-bill ICBC — you only pay your deductible (if any)
- Multiple glass repairs in one year are covered
- We handle all claim paperwork from start to finish
Why Choose Avenue Auto Glass?
As an ICBC repair facility, we provide full auto glass repair and replacement services, including:
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ICBC-Approved & Trusted – As an ICBC repair facilitywe meet all industry standards for auto glass repair and replacement.
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Fast & Hassle-Free ProcessNo need to visit ICBC first—just come straight to us, and we’ll handle your claim.
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Professional & Certified TechniciansOur skilled experts use high-quality glass and precision installation techniques to ensure safety and longevity.
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Lifetime Warranty on WorkmanshipWe stand behind our work, offering a warranty on installation and repairs for your peace of mind.
How the ICBC Glass Claim Process Works
Call or Come In
Phone us or visit our Vancouver shop. Tell us about your glass damage — we'll assess whether it's a chip repair or replacement.
Coverage Check
We look up your ICBC coverage using your plate number or policy number. Takes about 2 minutes. We confirm your deductible and coverage.
Claim Created On-Site
We open your ICBC glass claim directly from our shop. You sign a simple authorization form — that's it. No ICBC service centre visit.
Glass Replaced & Billed
We complete your repair or replacement and direct-bill ICBC. You only pay your deductible (if any). Often $0 for chip repairs.
Do I need to contact ICBC before coming to your shop?
Will filing a glass claim affect my ICBC safe driving discount?
Do I need a police report for a break-in glass claim?
How do I know if I have ICBC comprehensive coverage?
What is my deductible for a windshield replacement?
Can I use ICBC coverage for ADAS recalibration after windshield replacement?
Book Your Appointment Now
Whether you’ve got a cracked windshield or just want to ask about other auto glass services, we’re here to help. Reach out by phone or email.
What Auto Glass Services Are Covered?
As an ICBC repair facility, we provide full auto glass repair and replacement services, including:
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Windshield Repair & ReplacementFixing small chips or installing a brand-new windshield when needed.
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Door Glass ReplacementWhether from an accident or break-in, we restore your side windows efficiently.
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Backglass ReplacementProfessional installation to ensure safety and visibility.
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Quarter & Vent Glass ReplacementFixing all vehicle glass components with precision.
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Advanced Driver Assistance System (ADAS) CalibrationFixing small chips or installing a brand-new windshield when needed.