Tips for Processing an ICBC Windshield Replacement Claim

Auto insurance is complex because coverage varies from one policy owner to the next. Most car owners don’t think about insurance claims until an accident occurs. Still, windshield replacements are vital to your safety and the safety of other drivers. So, how do you know whether auto glass repairs are covered? Let’s discuss everything you need to know about processing an ICBC windshield replacement claim. 

What Do I Need to Know Before Filing an ICBC Windshield Replacement Claim?

ICBC offers glass and windshield replacement and repairs quickly and easily if you use an ICBC-approved glass repair shop. But there are still some things you’ll need to consider to ensure you’re fully covered if you have an accident. 

Should I Process an ICBC Windshield Replacement Claim or Repair Claim? 

ICBC offers coverage for both auto glass repairs and replacements. Your Vancouver auto glass repair shop can help you determine the most appropriate option for your needs. While repairs are typically the least expensive option, you’ll need to get your windshield replaced for the following reasons:

• The crack or chip is larger than the size of a coin
• Damage impacts the driver’s line of vision
• Cracks are longer than ¼ inch
• There is pre-existing damage

While windshield repairs are free without a deductible, it might be best to file an ICBC windshield replacement claim if damages impact the integrity of your glass. 

How Do I Get My Windshield Replaced Using Insurance? 

If you need a windshield replacement, you’ll need to use an ICBC-approved glass repair facility to process a claim. They can replace your windshield, process your claim, provide a warranty, and ensure all your future needs are met within the parameters of your coverage. If you don’t have an ICBC-approved glass repair facility in your area, ICBC can help you find an option to replace your windshield. 

Filing an ICBC windshield replacement claim is straightforward. Usually, your auto repair shop will handle the claim for you. They’ll process your claim, take appropriate photos, and communicate with ICBC to ensure you’re covered. You can just sit back and relax until your replacement is complete. 

If you do not go to an approved facility, you must file a claim yourself. To begin an ICBC windshield replacement claim, you’ll need to call ICBC directly. You’ll speak with a representative who will help you work through the process. It’ll start with assigning you a claim number which you’ll need to refer to throughout the process. You’ll need to take clear, well-lit images of the damage. You’ll need to do the same with the replacement once the work is finished. To ensure reimbursement, all photos must be submitted to ICBC along with your invoice and anything related to the damage. 

Trust Avenue Auto Glass with Your Windshield Replacements

Avenue Auto Glass is an ICBC-approved auto glass replacement shop. As the most trusted Vancouver auto glass replacement shop, our experts are here to relieve the stress of dealing with a broken windshield. Call us today to fix your windshield and file your claim.